Hospitality leadership. Built on experience.
Hotel Director and Director of Operations with international experience across hotel operations, food & beverage, team development and financial performance.
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Experience
A career shaped by hotel operations, food & beverage, and leadership across international markets.
- 2026
Interim Head of Group Hospitality & Food & Beverage
Tirana, Albania
- 2022–2025
Hotel Director · Director of Operations
Germany
- 2021–2022
Director of Operations, Cluster · Food & Beverage
Germany
- 2019–2020
Director of Operations & Food and Beverage
Germany
- 2018–2019
Director of Food and Beverage & Operations
Tirana, Albania
- 2016–2017
Director of Food and Beverage & Operations
Prishtina, Kosovo
- 2016
Director of Food and Beverage & Operations
Germany
- 2015
Interim Food & Beverage Manager
Germany
- 2014
Interim Food & Beverage Manager
Switzerland
- 2013
Project Manager
Germany
Selected hotels Hotel Butrinti · Swiss Diamond Hotel Prishtina · Ceres, Binz · Hotel Adlon Kempinski · Kuwait International Hotel · Grand Hotel Huis ter Duin · Vulpera Hotels
International projects Tirana & Saranda · Prishtina · Melchsee · Fort Myers · Johannesburg · Kuwait City · Noordwijk · Vulpera
About Volker
I bring together operational leadership, commercial focus and a hands-on understanding of food and beverage. My work includes developing teams, strengthening service quality, applying HACCP and hygiene standards, and turning complex business data into clear KPIs and practical reports.
Across hotels, resorts and departments, I focus on the fundamentals that make a lasting difference: confident teams, thoughtful guest service and sound operational decisions.
Read my professional summaryEducation & qualifications
- 01Certified Master Chef
- 02Commercial Qualification
- 03SBM Business Management
- 04Merchandise Management (WAWI)
- 05Certified Instructor for Apprentices (AEVO)
- 06Haute Cuisine
- 07Vocational School for Cooks